User
Research in
Lisbon

by
Portugal’s User Research Experts

We are Portugal's oldest UX Consultancy and we’ve been conducting user research projects for close to two decades.
If you’re looking for a local partner for your global research project we can help.

Our User Research Services

If you need to test the local Portuguese market for your global service then you’ve come to the right place.
We can test websites, desktop and mobile apps, consumer electronics or any electronic device.
Our team will report and communicate with you in English all the way.

Our State-of-the-Art Research Lab

  • Lab
  • Facilities
  • Observation Room
  • Research Room
  • A lab purposely built to make research easy

    We've built our own UX Lab in our office with state of the art audiovisual equipment, multiple cameras and everything else you need to quickly start a test session and deliver results immediately afterwards.
    Our lab features a reception area for participants to wait in, a fully-equipped research room and a comfortable observation room. These rooms are not placed alongside so that participants don’t cross paths with the clients.

  • Our own research facilities

    We’re prepared to test several systems - from websites to desktop and mobile apps, and consumer electronics - on a variety of devices - computers, smartphones, tablets, wearable devices and VR. All in a room equipped with eye-tracking technology and full-HD cameras.
    We welcome you to join us and observe the test sessions in a room with temperature control, live translation, and complimentary tea, coffee and snacks. We can also live stream the session so that the rest of your team can watch anywhere in the world.

  • See and hear everything the user does as it happens

    Here you can confortably watch the test sessions and see how users
    interact with your product in live.

    Watch the test sessions comfortably:
    • Large 65” Ultra-HD TV
    • Dedicated Sound System
    • Dedicated Temperature Control
    • Individual Headphones Control
    • Sits up to 10 People
    • Natural Light
    • Large Format Printer
    • Office Supplies
    • Live Translation Support
    • Fully Catered
  • A comfortable setting for users to test your product

    This room has everything needed to capture user observations,
    including eye-tracking technology and high resolution cameras.

    Everything to capture users insights:
    • Multiple Full-HD Camera Setup
    • 50” Full-HD TV
    • 22” All-in-one Desktop PC
    • Eye-Tracking Technology
    • Recording from multiple devices
    • Separate Audio Recording
    • Whiteboard

We can test anywhere in Portugal

In 3 or 4 hours tops we can be anywhere in Portugal to meet your research subjects. We just need to pack all research material in our Smart’s boot and we’re ready to go.

A Smart - our mobile research lab

We're research partners for
worldwide brands

From Fortune 500 to medium and small companies, they all trust us to be their local partners in global research projects.

We can run
Research Studies Worldwide

Xperienz is a member of UXFellows, the largest global network of user experience research agencies.

Hassle-Free Office Location

Our office is strategically located in the newly renovated Lisbon Eastern Business District - Nation’s Park.
It’s just a few minutes away from Lisbon’s International Airport and has several hotels and restaurants within walking distance.

  • Transportation
  • Accommodation
  • Amenities
  • Great transportation links
    • 10 Minute Ride From The Airport By Car
    • 15 Minute Ride From The Airport By Metro
    • 5 Minute Walk From The Train And Metro Station
    • Abundant Underground Parking
  • Convenient accommodation

    There are several 4 star hotels nearby, a 5 star one and a 3 star right across the street. Super convenient to drop off your bags and head straight into our research studio.

  • Lots of amenities nearby

    Our building’s courtyard offers several eating options, from quick bites to quiet sit down restaurants. There’s also a Shopping Centre, a Casino and many places to enjoy a cold one by the Tagus River.

Let’s do some
research together!

Rua do Polo Norte, nº14, 2.1
1990-266 Lisboa
Portugal

(+351) 211 310 999
National landline call rate
Planning a new
research project?